Privacy policy

Introduction

artbyheart values your privacy. This statement outlines our information gathering and dissemination practices for this website.

  1. Data Protection Act
  2. Collection and use of data
  3. Disclosure of data
  4. Data Collection via web site logs
  5. Your consent
  6. Cookies
  7. Information

Data Protection Act

We are conscious of our responsibilities under the Data Protection Act 1998 (the "Act"). We shall use our reasonable endeavours to process in accordance with the Act any personal information relating to you from which you may be identified. We shall not retain information relating to you longer than is necessary for the purposes for which it is obtained.

Collection and use of data

You may order products on our website, and make requests and view and submit information. The types of personal information collected on these pages are: name; address; e-mail address; phone number; financial information including details of payment mechanisms; and information on goods and services which are purchased. Such personal information is collected only as part of an explicit ordering process or when requesting additional information. This information allows us to process and fulfil your order, and to contact you if we need to obtain or provide additional information.

Disclosure of data

As a general rule the information which you supply will be processed purely for the purpose(s) for which it is supplied and collected. However, we may on occasion use your information for the purpose of providing information to you about special offers, services, products and features on our website which we consider may be of interest to you and for other related marketing purposes. We may share your information with reputable third parties for the purposes of fulfilling any order which you may make. Otherwise, we will not reveal your personal or contact details to any third party in any circumstances other than with your specific consent or where not to do so would involve breaking the law. Your information may be transferred in connection with a sale or other disposal of all or part of artbyheart.

Data Collection via web site logs

Our website logs information about your visit that is automatically recognized by the Web server, such as your IP address and the link that brought you to us (such as a link from a search engine).They also provide information about the pages you visited whilst on the site. We use this information for internal review to improve the content of our website. It is then discarded, and is not shared with other organizations for commercial purposes. No contact information or personal data is collected via our website logs.

Your consent

By using our website, you consent to the collection and use of your information as outlined in this privacy policy. We may change our privacy policy at any time and without notice. If we decide to change our privacy policy, we will post those changes on this page so that you are aware of what information we collect, how we use it, and under what circumstances we disclose it.

Cookies

In some areas of the site we use "cookies". A cookie is a software application that enables a site to customise its services to the interests of the user. This is achieved by tracking the user's navigation of the site and storing that information on the user's hard drive. For example, a cookie can be used to store registration information in an area of the site so that a user does not have to provide it on subsequent visits to that area. Cookies are used to better personalise the content, banners and promotions that you will see. We may use this information to research and understand how our user's habits are similar or different so that we can enhance your experience on our Web site.

Information

You have a right to know about the personal information artbyheart holds about you. You also have a right to have your data corrected or deleted. Please e-mail questions or requests for more information about artbyheart's privacy policies to customer_services@artbyheart.co.uk. Anyone may request the removal of his or her name from artbyheart's marketing database by sending an e-mail to customer_services@artbyheart.co.uk. You must provide your name, complete street address, city, country, post code and e-mail address. Any data we hold on you will be deleted from our existing files upon receipt of such notice. If you have any queries about this Privacy Statement or wish to resume receiving information which you may have previously opted out from receiving, please contact us via admin@artbyheart.co.uk or write to us at:

artbyheart
1 Bakers Row
Breage
Helston
Cornwall
TR13 9PH